1. Contract
1.1 All orders placed by you and purchases of goods from us are on the basis of these Terms and Conditions.
2. Ordering
2.1 As a wholesaler we supply to trade customers. Our minimum order is €100 excluding tax.
2.2 To make a purchase from our Online Store, either register for an account ( easier for future ordering ) or check out via Guest checkout.
3. Tax Charges
3.1 Please note that customers from the UK/EU are not VAT exempt, but will not be charged VAT on applicable items if they have a valid EU Vat registration number.
4. Delivery and Title
4.1 We dispatch goods every day of the week Mon-Fri. We will aim to dispatch orders within 1-2 days (working days). Orders are sent via DPD or An Post. When goods are shipped we will issue with a tracking number via email.
4.2 For orders to be processed the same day please ensure all orders are in by 2.00pm. This does not mean orders will be shipped the same day, but we will do our very best to do so.
4.3 Delivery timescales are not guaranteed and may change during periods.
4.4 kidsandco.ie cannot be held responsible for any delays incurred by the courier or transport company.
4.5 A valid signature will be required on and delivery. In the unlikely event you have not received your order, you must notify us immediately.
4.6 You must do all that you can to ensure that delivery can take place at the given time and place. If you delay delivery or delivery fails because you haven't taken appropriate steps, you can rearrange delivery direct with the courier via the notification email sent by the courier. If delivery fails as a result of circumstances within your reasonable control, the cost of any re-delivery shall be borne by you. If we are unable to arrange a date for delivery we reserve the right to cancel the order and refund you the price of the goods, less the delivery charge.
4.7 If you need to cancel your order please phone us on 00353 1 4295694 or email us at info@kidsanco.ie quoting your order number.
5. Payment
5.1 Credit/Debit Card - We can accept credit/debit cards through the website, simply choose the Pay with Credit or Debit Card at the end of checkout, which will redirect to a secure payment page. This is 100% secure.
5.2 Paypal - We accept payment by Paypal, once you have finalised your purchase you will be re-directed to the PayPal website where you can make a payment.
6. Complaints
6.1 In the unlikely event that you would like to make a complaint please forward an email to the following address: info@kidsandco.ie and we will do our very best to rectify the issue as soon as possible.
7. Security
7.1 kidsandco.ie do not hold, store or record any details relating to credit/debit cards. We do hold details such as customer contact information on very secure databases, however you can be assured that this information will never be passed on to any 3rd party.
8. Liability
8.1 When purchasing from kidsandco.ie you are doing so as a trade customer ( not a consumer) , we shall have no liability to compensate you (whether in contract, tort (including negligence), breach of statutory duty or otherwise), other than any refund we make under these Terms and Conditions or otherwise at our discretion.
8.2 As a trade customer, you acknowledge and agree that these Terms and Conditions constitute the entire and only agreement between us.